ACAT Executive works in close collaboration with TTC staff to ensure that ACAT functions effectively following TTC-mandated guidelines, procedures and policies. Members of ACAT Executive are elected by the committee and include the Chair of ACAT, two Vice Chairs and/or their designate.

1. Administration   

The Administration Subcommittee works with staff from Wheel-Trans and Strategy and Service Planning at the TTC and is responsible for the following:

  • Agenda setting
  • Terms of Reference review
  • Procedures review
  • Orientation of new members
  • Recruitment and outreach
  • Public events
  • Board meetings review
  • Communications to the TTC Board

TTC staff and the ACAT Executive will work to achieve consensus on all matters before the Administration Subcommittee.

2. Communications Subcommittee   

The Communications Subcommittee reviews communication materials related to accessibility and the use of TTC services by seniors and people with disabilities. The Subcommittee is responsible for reviewing and making recommendations to ACAT on the following:

  • Marketing initiatives targeting customers with disabilities
  • Standards for communication materials (font, colour, etc.)
  • TTC website as it relates to accessibility

The Subcommittee also provides advice on the development of Wheel-Trans newsletters and other communications/marketing materials targeted to registrants of the to-the-door service, the Easier Access brochure and similar materials.

Members of the Communication Subcommittee may work on joint initiatives with members of the Design Review and/or Service Planning Subcommittees. The Subcommittee also works with staff representatives from Wheel-Trans.

3. Design Review Subcommittee   

The Design Review Subcommittee assists in the assessment of accessible design standards and the appropriate application of those standards. The Subcommittee considers functional and economic constraints, construction schedules, TTC Board and/or Toronto City Council approval requirements and other issues when developing recommendations for the consideration of staff and ACAT.

The Subcommittee is responsible for reviewing and making recommendations on:

  • Quality and quantity of current TTC conventional transit services
  • Design and operation of TTC facilities/features for people with disabilities and seniors
  • Accessible design standards
  • Easier Access initiatives, priorities, policies related to the operation of conventional accessible surface and subway services

Because of the complexity and significance of design standards and as a result of the experience gained from working with TTC staff, architects, engineers and other experts in the field of accessible design standards for conveyances and facilities, no matter will go to ACAT from this committee without first being reviewed by TTC staff.

ACAT requires that a specific process be followed in all matters related to design standards. Any Design Review Subcommittee recommendations to change TTC standards must meet with the approval of ACAT before those recommendations are forwarded to staff for consideration and then on to the TTC Board.
Subcommittee members may participate in emergency simulations, assisting emergency response organizations and other related activities as requested by TTC staff. Members of the Design Review Subcommittee work with TTC representatives from Strategy and Service Planning.

4. Service Planning Subcommittee   

The Service Planning Subcommittee provides staff and ACAT with advice on the integration of conventional and to-the-door accessible services in Toronto, accessible conventional public transit that crosses the Toronto boundary, and policy and planning matters related to fares, funding and other issues related to accessibility. The Subcommittee also contributes to the development of annual reports to the TTC Board, and through the Board to the City of Toronto and other levels of government.

The Service Planning Subcommittee is responsible for reviewing and making recommendations on the following:

  • TTC Accessible Transit Plan
  • Accessibility of new/expanded transit services
  • Cross-boundary conventional accessible transit
  • Best practices in accessible transit
  • Integration of all TTC services, corporate issues and opportunities (i.e., fares, funding)
  • Annual Public Forum on TTC-system accessibility

As needed, the Subcommittee will provide advice and guidance related to the integration of TTC conventional and to-the-door transit services. This may include research, cost analysis, policy development, input on training initiatives and the creation of transit plans.

The Subcommittee may be asked to provide comment on plans and proposals related to public transit services that cross the Toronto municipal boundary and interface with TTC services and facilities or have the potential to do so in the future. The Subcommittee may also be asked to assess proposals for the use of new technologies, systems and operations that benefit accessible transit services in the City including the examination of best practices in Ontario and elsewhere.

The Service Planning Subcommittee works with TTC representatives from Strategy and Service Planning.

5. Wheel-Trans Operations Subcommittee   

The Wheel-Trans Subcommittee provides advice on Wheel-Trans operational and service issues, including to-the-door services within Toronto and the interface with those crossing the municipal boundary, and TTC community bus services.

The Wheel-Trans Operations Subcommittee is responsible for reviewing and making recommendations to ACAT on the following:

  • Quality and quantity of to-the-door service
  • Community bus routes/service
  • Registration processes and procedures
  • Toronto and cross-boundary paratransit services
  • Cancellation/no-show policies
  • Paratransit vehicle design
  • Wheel-Trans scheduling/reservations/dispatch/customer service

The subcommittee works with staff representatives from Wheel-Trans.