Toronto Transit Commission Board

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Meeting No.: 2032
Meeting Date:  Wedneday, May 8, 2019

A meeting of the TTC Board was held in Committee Room 2, Toronto City Hall, 100 Queen Street West, Toronto, Ontario on Wednesday, May 8, 2019 commencing at 1:07 p.m. 

Present at Public Session

J. Robinson (Chair), A. Heisey, Q.C. (Vice-Chair), B. Bradford, S. Carroll, J. De Laurentiis, J. Karygiannis, J. McKelvie, D. Minnan-Wong and J. Osborne (Members), K. Watson (Deputy CEO - Operations), C. Greenwood (Chief Service Officer), B. Leck (Head of Legal & General Counsel), K. Llewellyn-Thomas (Chief Customer Officer – acting), M. MacRae (Executive Director – Human Resources), F. Monaco (Chief of Infrastructure and Engineering), G. Piemontese (Chief People Officer), S. Reed Tanaka (Chief Capital Officer), J. Ross (Chief Operating Officer), S. Sperling (Executive Director – Corporate Communications – acting), J. Taylor (Chief of Staff), R. Wong (Chief of Vehicles – acting), D. Wright (Chief Financial Officer), M. Atlas (Associate General Counsel), A. Cakebread (Head – Transit Enforcement), S. Conforti (Head of Finance/Treasurer), P. Manherz (Unit Complaints Coordinator), M. Mis (Manager – Service Planning), K. Lee (Head - Commission Services) and C. Finnerty (Co-ordinator – Secretariat Services) were present.

J. Robinson was in the Chair. 

Declaration of Interest - Municipal Conflict of Interest Act

Nil

Minutes of the Previous Meeting

Commissioner Bradford moved that the Board approve the minutes of the meeting held on Thursday, April 11, 2019.

The motion by Commissioner Bradford carried.

Business Arising Out of the Minutes

Nil

Public Presentations

Item No. 6  2019-2023 TTC Multi-Year Accessibility Plan
Adam Cohoon
Mike Sullivan
The Board received the deputations for information.
(See Item No. 6 for minute)

Item No. 7 Wheel-Trans 10-Year Strategy – May 2019 Update
Adam Cohoon
Alan Yule
The Board received the deputations for information.
(See Item No. 7 for minute)

Presentations/Reports/Other Business

1. Chief Executive Officer’s Report – May 2019 Update

The Board received the Chief Executive Officer’s Report –  May 2019 Update for information. 

2. Approved Minutes of the Advisory Committee on Accessible Transit (ACAT) General Monthly Meeting for February 28, and March 28, 2019

ACAT Chair Mazin Aribi introduced this item. 

Following the ACAT Chair’s comments the Board received for information the approved minutes from the Advisory Committee on Accessible Transit (ACAT) General Monthly Meetings of February 28 and March 28, 2019.

3. Response to the TTC Board’s Proposal for a Joint Meeting of the TTC and Metrolinx Boards

The TTC Board received this item for information.

4. 2018 TTC Transit Enforcement Annual Report to the TTC and Toronto Police Services Board

Commissioner Bradford moved the following motion:

That staff report to the Board at its July 10, 2019 meeting on the financial impact of the Events Support Bus on the TTC's Operating Budget and considerations to cost share with the Toronto Police Services.

The motion by Commissioner Bradford carried and the item was adopted, as amended, as follows:

It is recommended that the Board:

  1. Receive the attached report and forward the attachment to the Toronto Police Services Board in accordance with Section 8.9 of the Special Constable Agreement between the Toronto Police Services Board and the TTC.

5. 2018 Annual Public Report – Transit Enforcement Unit Complaints

The TTC Board received this item for information.

Correspondence submitted by: Hamish Wilson

6. 2019-2023 TTC Multi-Year Accessibility Plan

Commissioner Bradford moved the following motion:

  1. Direct TTC staff to report back on the contract between Loblaws and Metrolinx, specifically related to the exclusivity terms contained within the agreement.
  2. Direct TTC staff to report back to the June 12, 2019 meeting on strategies and options to fill the gap in PRESTO fare media reseller locations.
     The motion by Commissioner Bradford carried and the item was adopted, as amended, as follows:

It is recommended that the Board:

  1. Approve the 2019-2023 TTC Multi-Year Accessibility Plan included in Attachment 2 of this report;
  2. Note that TTC staff will report back annually on progress to achieve the accessibility improvement objectives included in the Multi-Year Accessibility Plan, in support of the TTC’s Corporate Plan; and
  3. Note that the report fulfills provincially-legislated Multi-Year Accessibility Plan requirements set out in the Integrated Accessibility Standards Regulation (IASR) of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).
    Correspondence submitted by: Mike Sullivan

7. Wheel-Trans 10-Year Strategy – May 2019 Update

Commissioner McKelvie moved the following motion:

  1. That TTC staff undertake a comprehensive review of cross-border Wheel-Trans service for riders travelling outside the City of Toronto and report back to the TTC Board in the third quarter of 2019 with recommendations on how to improve cross-border Wheel-Trans service for riders travelling outside the City of Toronto. 
  2. That this review include, but not be limited to:
    1. Ridership data for the existing one kilometre service into neighbouring municipalities;
    2. Ridership data and service transfer wait times for existing designated transfer locations; 
    3. The potential for third party service providers using PRESTO fare collection to offer integrated cross-border services, thus eliminating the need to transfer on short and medium-range trips; and
    4. The potential for cost-sharing between municipalities.

The motion by Commissioner McKelvie carried.

Commissioner Minnan-Wong moved the following motion:

That the Board direct staff to report back to the next meeting on options that can immediately address the massive delays customers are experiencing when they try to book a journey by telephone, as well as an appropriate Key Performance Indicator (KPI) that can be implemented to monitor performance of this service.

The motion by Commissioner Minnan-Wong carried.

Chair Robinson moved that the staff recommendations be amended, by striking out Council and replacing with Councillors.

The item was adopted, as amended.

8. TTC Pension Fund Society Bylaw Amendments

It is recommended that:  

  1. The TTC Board approve the necessary changes to the PFS Bylaws, appended to this report as Attachment 1.

Approved

9. Outstanding Board Items

The TTC Board received this item for information.

The meeting adjourned at 3:25 p.m.