Five-Year Corporate Plan 2013-2017
Our Vision - A transit system that makes Toronto proud
The Toronto Transit Commission Corporate Plan will guide us through the next five years as it transforms and modernizes the TTC to become a transit system that makes Toronto proud.
TTC Corporate plan forms the basis for all business activity at the TTC.
The Toronto Transit Commission has a rich history dating back to 1921. Since that time, the TTC has grown to become North America’s third largest transit system, providing 1.7 million customer journeys every workday, or around 515 million rides per year.
TTC is organized to deliver continuous improvement based on customer needs and feedback.
Our five-year plan represents a top-to-bottom transformation of the TTC.
Contact us daily
7 a.m.- 10 p.m., except statutory holidays.
TTY Hearing Impaired Service
Customer Service Centre
1900 Yonge Street, Toronto
Weekdays, 8:30 a.m. - 5 p.m., except statutory holidays.
Extended hours, 7 a.m. - 7 p.m. every Thursday and the first and the last business day of each month