Daily Customer Service Report
Check out our score card
Welcome to the Daily Customer Service Report, the score card with the latest information about our performance. This score card is one of many initiatives underway to increase accountability and transparency at the TTC about how well we are serving our customers.
This daily report shows at a glance how we did on the previous business day to meet our commitment to provide punctual subway/RT, bus and streetcar service as well as reliable up-time availability of elevator and escalator service in subway stations.
Report for Friday, October 17, 2014
|Service:||Our objective:||Our target:||Actual:||How we did:|
|Deliver a punctual service1||96%||95%|
|Bloor-Danforth Subway||Deliver a punctual service1||97%||97%|
|Sheppard Subway||Deliver a punctual service1||98%||99%|
|Scarborough RT||Deliver a punctual service1||96%||99%|
|Bus||Deliver a reliable headway3||65%||61%|
|Streetcar||Deliver a reliable headway3||70%||68%|
|Elevator||Provide easy access2||98%||100%|
|Escalator||Provide easy access2||97%||98%|
Elevator Alert: Kennedy Station, passenger pick up to concourse level, out of service.
Last updated Oct 19, 8:51 PM
Contact us daily
7:00 a.m.- 10:00 p.m., except statutory holidays.
TTY Hearing Impaired Service
Connect with us every day.
You can plan your trip, get up-to-the-minute service information through e-alerts and other online services.
Connect With The TTC and Stay Informed