The Lost Articles Office has moved to a new location within Bay Station on the concourse level leading to Cumberland Terrace. Please call TTC Customer Service at 416 393 4636 for more information. 

Please call Customer Service at (416) 393-4636 for more information.

If you have lost something on the TTC, there's a good chance that we have it. Every year, TTC staff and riders find hundreds of items on our vehicles and properties. We record each item into a database so we can do a quick search when you contact us.

  • All items found on TTC property by our employees or turned in by riders are sent to the TTC Lost Articles Office at 2 p.m. the next business day. 

Lost Articles Office

You will find the Lost Articles Office in the Bay subway station. The office is open to the public from 8 a.m. to 5 p.m., Monday to Friday, except statutory holidays. You can also call us at 416-393-4100, Monday to Friday, 12 noon to 5 p.m. (except statutory holidays).

The TTC holds most items for 60 days. Unclaimed articles are sold at auction, donated to charity, or disposed of.

Bay Station is not an accessible subway station. If you are travelling with a mobility device or have difficulty accessing TTC Lost Articles Office, please call in advance for assistance.

Unclaimed articles are sold at Police Auctions Canada

The TTC sells all unclaimed articles by auction at Police Auctions Canada This is an external site and it will open a new window. You will find cameras, video equipment, umbrellas, sports equipment, electronic items, tools, jewelry and even computers for sale.