All customers must have valid Proof-of-Payment such as a PRESTO card, PRESTO Ticket, paper transfer, TTC Convention Pass or Day Pass when travelling on the TTC.

Your POP proves you have paid your fare and may be requested at any time by a Fare Inspector, Special Constable, Operator, Station Collector or Customer Service Agent when you transfer between a bus, streetcar or the subway. Proof-of-Payment is required on all streetcar routes and streetcars are marked with a special POP decal.

 

Where and how do I get my Proof-of-Payment?

You must get your Proof-of-Payment where you pay your fare at the start of your journey. Your tapped PRESTO card or PRESTO Ticket is your POP.

Streetcar

PRESTO

  • Tap your PRESTO card or PRESTO Ticket on a reader at the start of your journey.
  • Your fare will be deducted and a transfer will be applied to your card or ticket. Your transfer is valid for two hours.
  • Tap your PRESTO card or PRESTO Ticket on a reader every time you transfer between vehicles or a subway station. This validates your transfer. As long as you are within two hours of your first tap you will not be charged another fare.

Cash, ticket or token

  • Pay your fare (cash, TTC ticket or token) at the Fares and Transfers Machine. Remember to take your POP receipt from the tray at the bottom of the machine.
  • Validate your ticket at the ticket validator on the side of the machine.

Passes

  • Have your TTC Convention Pass or Day Pass ready to show upon request.

Bus

PRESTO

  • Tap your PRESTO card or PRESTO Ticket on a reader at the front of the bus at the start of your journey.
  • Your fare will be deducted and a transfer will be applied to your card or ticket. Your transfer is valid for two hours.
  • Tap your PRESTO card or PRESTO Ticket on a reader every time you transfer between vehicles or a subway station. This validates your transfer. As long as you are within two hours of your first tap you will not be charged another fare.

Note: Back door boarding is not permitted on a bus unless it is operating as a shuttle or on a streetcar route.

Cash, ticket or token

  • Deposit your fare in the fare box beside the operator at the front of the bus. Remember to take your POP/transfer from the operator.

Passes

  • Show your TTC Convention Pass or Day Pass to the operator upon boarding.
  • Have your TTC Convention Pass or Day Pass ready to show upon request.

Subway

PRESTO

  • Tap your PRESTO card or PRESTO Ticket on a reader at the fare gate. Your fare will be deducted and a transfer will be applied to your card or ticket. Your transfer is valid for two hours.
  • Tap your PRESTO card on a reader every time you transfer between vehicles or a subway station. This validates your transfer. As long as you are within two hours of your first tap you will not be charged another fare.

Cash, ticket or token

  • Deposit your fare at the fare box beside the Station Collector.
  • Proceed to the transfer machine to collect your POP/transfer.

Passes

  • Show your TTC Convention Pass or Day Pass to the Station Collector.

Fare inspection and Proof-of-Payment

Fare Inspectors have a difficult job that’s important to making our system run. They will always announce themselves clearly. Please treat them with respect and have your Proof-of-Payment ready, just as you would if you were on a commuter train and a ticket collector came through the car.

At any point in your journey, you may be asked to show Proof-of-Payment. You may be asked:

  • At a subway station.
  • On a vehicle.
  • As you exit a vehicle.

Keep your PRESTO card, PRESTO Ticket, paper transfer, TTC Convention Pass or Day Pass, or validated TTC ticket handy so that you can show your proof of payment when requested. If you do not have Proof-of-Payment, you may be issued a fine, with penalties of up to $425 or a criminal charge.

If you have questions about Proof-of-Payment, please ask a TTC representative or call our Customer Information office at 416-393-4636.