Connecting Toronto for October 2015
Customer satisfaction at 81%: TTC survey
October 30, 2015
For this year’s third quarter (July to September), we achieved a record-high 81% of customers that rate their transit service as good or excellent.
- A salute to TTC operators from one of our own
October 23, 2015 - Last weekend, I was honoured to attend an event at Spadina Station to mark the launch of a book by a TTC route supervisor, Richard Lee.
- Go Jays Go on the TTC!
October 16, 2015 - Over the last week, you may have noticed our buses and streetcars displaying windshield signs in support of the Toronto Blue Jays in their playoff run.
- Weekend closures result in more reliable TTC service
October 9, 2015 - Our recently released customer satisfaction scores reveal increased satisfaction with reliability of the subway, driven by a large decrease in the number of incidents and associated delays.
- Survey says: TTC improvements are showing!
October 5, 2015 - At this week’s meeting of the TTC Board, I was proud to hear staff present the results of our Customer Satisfaction Survey for the second quarter of 2015.