Andy Byford - CEO of TTC TTC’s expertise sought from around the world

Earlier this week, the TTC was one of seven transit agencies to participate in a questionnaire put together by our counterparts in New York City as they grapple with aging subway infrastructure and increasing ridership.

This is very topical for us in Toronto, of course. In just the last five years, TTC ridership has increased by 40 million and we have been working flat out to upgrade infrastructure, modernize our vehicle fleets and add much-needed system capacity.

I take satisfaction from the fact that the TTC’s advice is being increasingly sought by others, both at a corporate level and through the expertise of individuals that we have recruited or promoted from within and that are seen as expert in their field.

While we know that the job to modernize the TTC is not yet complete, improving customer satisfaction, rejuvenated system performance and the fact that we are delivering multiple megaprojects simultaneously is attracting interest in the industry and we are happy to share the results.

This works both ways, of course, and we keep close tabs on developments and best practices in other cities to further improve your service and deliver a transit system that makes Toronto proud.

Service Alerts

This weekend, June 3-4, there will be no subway service on Line 1 Yonge-University between St George and Sheppard West (formerly Downsview) stations as the TTC continues to work on the new Automatic Train Control (ATC) signal system. Shuttle buses will operate between Sheppard West and Lawrence West stations only during this closure.

Service is being doubled on east-west bus/streetcar routes to the Yonge portion of Line 1 and to north-south bus routes to Line 2. Please consider using these routes for your journey.

Wheel-Trans buses will operate between Sheppard West and St George stations for customers who need it.

Regular service resumes Monday at 6 a.m.

Dundas West Fest

Dundas Street West will be closed all day Sat., June 3 (8 a.m. - 2 a.m. ) between Lansdowne and Ossington Aves. for the Dundas West street festival. Service on the 505 Dundas will divert in both directions via Ossington Ave. and College St.

Pape Village Summerfest

Pape Ave. will be closed north of Mortimer Ave. from 8 a.m. to 6 p.m. on June 3, due to the Pape Village Summerfest. Service will divert as follows:

  • 25 Don Mills, 81 Thorncliffe Park and 185 Don Mills Rocket buses will divert in both directions via Mortimer Ave., Donlands Ave. and O’Connor Dr.

To accommodate events occurring around the city this weekend, and throughout the summer, certain routes may divert for short periods of time. Be sure to check ttc.ca for bus and streetcar route diversions. Get up-to-the-minute advisories by subscribing to eAlerts or following @TTCnotices on Twitter

IN REVIEW: Last weekend’s closure
Track Work

 Last weekend, Line 2 was closed between St George and Broadview stations, enabling TTC crews to complete crucial state-of-good-repair-work, including:

  • Installing 1,374 metres of rail
  • Replacing two track beams on the Prince Edward (Bloor) Viaduct
  • Upgrading full track circuit at five locations

We apologize for the inconvenience and thank you for your patience as we complete work that will make the TTC more modern, efficient and safer.

 For more information on subway closures and surface diversions, visit the Service Advisories page.

Employee Profile
Patricia Atkinson - Coach Technician

Name: Patricia Atkinson 
Position: Coach Technician
Years of service: 20

I was hired by the TTC as a bus cleaner 20 years ago and have been a coach technician since 2004. I am responsible for working on the buses, test driving them and making sure they are ready to enter service. Working at the TTC is very rewarding. It’s a good feeling to see the buses on the road and know that I helped make it happen. I really enjoy the people I work with, a diverse group of people from all backgrounds, which gives me a better sense of culture around the world. It’s a great atmosphere here, and I enjoy coming to work every day. Outside of work, I keep busy by working on two real estate investment companies, and I am in a women’s choir.

King Street Pilot Study

Take the Phase 2 Online Survey for the King Street Pilot Study. The King Street Pilot Study is about testing out how to redesign King Street to achieve three broad city-building objectives: moving people on transit more efficiently, improving public space and supporting business and economic prosperity. In this online survey, we want to hear your feedback about the proposed pilot design being considered between Bathurst Street and Jarvis Street. Take the survey until June 10: toronto.ca/kingstreetpilot

Weekly Customer Service Report

Customer Service Report

View all articles from June