on all TTC vehicles
What is priority seating?
Priority seating is seating that is meant to be used by customers using wheelchairs or other mobility devices, or used by customers with disabilities, the elderly or pregnant women, as noted in the decals posted above the seating. It is located in designated areas on all accessible TTC vehicles.
How will I know what seats are designated for priority seating?
Seats with blue fabric are designated priority seats.
Decals also indicate where priority seating is located. It is generally located near the entrance of vehicles.
Is priority seating only for people with a mobility device?
Priority seating may also be used by the elderly or pregnant women.
Do I have to move for a person with a disability?
If you do not have a disability and are sitting in one of the designated priority seats, you must give up your seat for a customer with a disability, the elderly or a pregnant woman. A customer with a disability occupying a priority seat is not required to move for another customer with a disability. In this situation, use of the seats is on a first-come, first-served basis.
What if I have a disability and a person without a disability refuses to move?
Operators will not intervene in this circumstance. However, a transit enforcement officer may issue a ticket under TTC By-law No. 1. Persons who do not comply with priority seating signs may be subject to penalties under the By-law and liable for a fine of up to $235.00, plus applicable charges as provided for in the Provincial Offences Act.
I have a disability, when do I board the vehicle?
Customers using mobility devices should board the vehicle first.
I don’t have a disability or mobility device, am I expected to leave a crowded vehicle to make room for a person with a disability?
No, you are not required or expected to leave a transit vehicle in order to make room for a person with a disability.
I am a customer with a disability. What do I do if the Priority Seating area is full when I board the TTC vehicle?
If you feel comfortable doing so, politely remind the customers seated in the Priority Seating area of its intended use and ask that they make room for you. You may also ask the operator for assistance.
What do I do if the customers seated in the Priority Seating area refuse to move for me?
Please remember that customers in the Priority Seating area may have a disability that is not easily recognized by others and they may not be comfortable discussing it in public.
Can I ask the operator to force passengers to vacate a seat for me?
Operators will not intervene in a dispute between customers regarding a seat.
I am a person with a disability. When I board a bus which is full and people are both seated and standing, do other customers need to vacate the bus to make room for me in the Priority Seating area?
No. Public transit is first-come, first-served. Other customers who have paid a fare are not expected to vacate the bus to make room for other customers. If you are not comfortable completing your trip without a seat, please wait for the next vehicle.