Public complaints or compliments relating to the conduct of Transit Enforcement Special Constables or Transit Fare Inspectors may be made by contacting the Transit Enforcement Unit Complaints Coordinator:

  • By phone at 416-393-3111
  • By fax at 416-338-0547
  • By email at
  • By mail or in person at
    Toronto Transit Commission
    TEU Unit Complaints Coordinator
    Investigative Services - Human Resources
    1900 Yonge Street, 6th Floor
    Toronto, ON M4S 1Z2

Transit Enforcement Officers Procedure Link opens in PDF document

Transit Fare Inspectors Procedure Link opens in PDF document