This is the TTC’s third year participating in the CoMET and Nova this is an external site and link will open in a new window Customer Satisfaction survey. Last year, approximately 1,200 participants completed the survey, providing useful feedback for international transit systems and the TTC. The survey is comprised of the following service quality areas:

ttc subway

  • Availability
  • Accessibility
  • Ease of use
  • Information prior to travel
  • Information during travel
  • Reliability
  • Customer care
  • Comfort
  • Crowding
  • Security

CoMET and Nova Subway Survey this is an external site and link will open in a new window

Please take the time to complete this two minute survey to give us your feedback on TTC subway service.  With your feedback, we can work to improve subway service for TTC users and for subway riders around the world.