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  • Advanced Trip Booking: 5 a.m. to 11 p.m.
  • Same-day Trip Booking: 5 a.m. to 11 p.m.
  • Trip Confirmations/Cancellations: 5 a.m. to  2 a.m.

RideLine Automated Touch Tone service:

  • 416-397-8000
  • Advanced Trip Booking: 5 a.m. to 11 p.m.
  • Same-day Trip Booking: 5 a.m. to 11 p.m.
  • Trip Confirmations/Cancellations: 5 a.m. to. 2 a.m.

Reservations:

  • 416-393-4222
  • Advanced Trip Booking: 7 a.m. to 11 p.m.
  • Same-day Trip Booking: 5:30am to 11 p.m.
  • Trip Confirmations/Cancellations: 5:30 a.m. to 11 p.m.

TTY Line:

  • 416-393-4555
  • 5:30 a.m. to 11 p.m

Priority Line:

  • 416-393-4311
  • Open 24 hours a day, seven days a week
  • Call when you receive a No-show and require another trip or to inquire about late vehicles (30 minutes or more). All other calls will be transferred.

Customer Service:

  • 416-393-4111
  • Fax: 416-338-0126
  • Monday to Friday - 8 a.m. to 4 p.m.
  • Contact when you require information or wish to register a complaint or commendation.