Wheel-Trans 10-Year Strategy
The Wheel-Trans 10-Year Strategy was developed in response to the need to:
- offer our customers spontaneity of travel
- be inclusive and a part of the community
- help ensure and foster dignity
- expand our customers’ travel opportunities
- improve customer service
The strategy also addresses new legislative requirements contained with the Accessibility for Ontarians with Disabilities Act (AODA) and recommendations provided by the City of Toronto Auditor General.
In order to safely update our customers on the Wheel-Trans 10-Year Strategy, our annual public consultation will be held virtually via the presentation posted below. Any feedback about the below presentation and the Strategy as a whole can be sent to wtconsult@ttc.ca. All collected feedback will be combined and will inform the Wheel-Trans 2020 consultation report.
Wheel-Trans 10 Year Strategy - 2020
Listen to an audio version of the Wheel-Trans 10 Years Strategy - 2020 update.
Service Alert:
Victoria Park: Elevator out of service between concourse and westbound Line 2 platform.
Last updated 7:21 AM
Contact Wheel-Trans
Customer Service
416-393-4111
TTY Line
416-393-4555
Reservations
416-393-4222
Book Trips Online
this link will open the Wheel-Trans booking site in a new windowDocuments
Handbook for Accessible Travel
(PDF 1.3 MB)
Wheel-Trans Booklet
(PDF 11.5 MB)
Support Person Assistance Card
Learn about the support person assistance card.