Wheel-Trans 10-Year Strategy

The Wheel-Trans 10-Year Strategy was developed in response to the need to:

• offer our customers spontaneity of travel
• be inclusive and a part of the community
• help ensure and foster dignity
• expand our customers’ travel opportunities
• improve customer service

The strategy also addresses new legislative requirements contained with the Accessibility for Ontarians with Disabilities Act (AODA) and recommendations provided by the City of Toronto Auditor General.

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In order to safely update our customers on the Wheel-Trans 10-Year Strategy, our annual public consultation will be held virtually via the presentation posted below. Any feedback about the below presentation and the Strategy as a whole can be sent to wtconsult@ttc.ca. All collected feedback will be combined and will inform the Wheel-Trans 2020 consultation report.

Wheel-Trans 10 Year Strategy - 2020

Listen to an audio version of the Wheel-Trans 10 Years Strategy - 2020 update.