The TTC is continuing to implement measures to keep our customers and employees safe, such as:

  • Implementing demand-responsive bus service in addition to scheduled service
  • Enhancing station management and passenger traffic flow with additional COVID-19 Customer Service Ambassadors and floor decals
  • Continuing to distribute free masks across the system and in targeted distribution campaigns
  • Continuing enhanced cleaning and disinfection of all public places, stations and vehicles with a focus on touch and grab points
  • Making hand sanitizer available in every station at bus bays and on every streetcar and Wheel-Trans vehicle

We’re regularly asked about ridership, enhancing service on busy routes and mask compliance. We’ll be updating these facts regularly.

Vehicle Boardings - Week ending July 9, 2021

Mode Percentage compared to pre-COVID levels Customer Boarding
Red icon of a bus


Red icon of a streetcar 34% 118,000
Red icon of a subway 28% 420,000

Total System-wide Boardings:


System-wide ridership/service – Week ending July 9, 2021
Revenue rides Service level
574,000 - 33% 98%
Percentage based on pre-pandemic service levels

*The TTC will resume full service when revenue rides reach 50 per cent of pre-pandemic levels

Icon of person wearing a mask Percentage of customers observed to be wearing a mask Percentage of customers observed to be wearing masks properly
Audit completed July 9   99% 96%


More information