Eligible Downtown Express monthly pass customers can now load their refund for the premium portion of their Downtown Express monthly pass onto their PRESTO card.

Customers must tap their PRESTO card on a card reader on any transit agency that uses PRESTO, at a self-serve machine at any TTC station or on the cashier’s device at a Shoppers Drug Mart location, to have their refund loaded onto their card. Customers have until December 31, 2021 to load their refund onto their PRESTO card or it will expire.

The refunds cover the period from May 2020 to February 2021, when the TTC stopped selling its Downtown Express monthly passes. Refunds for the premium portion of the March and April Downtown Express monthly passes were loaded onto PRESTO’s system in August 2020 for customers to load onto their card.

Please see below summary of amount and the number of customers to be credited with e-purse loads. The refund was calculated using the difference in the fee for the TTC monthly pass to the Downtown Express premium (monthly and discounted monthly) fees.

Amount No. of Customers Total Amount
$      45.90

310

$14,229.00
$      91.80 32 $2,937.60
$      92.42 1 $92.42
$    137.70 20 $2,754.00
$    183.60 11 $2,019.60
$    229.50 6 $1,377.00
$    275.40 7 $1,927.80
$    321.30 5 $1,606.50
$    367.20 2 $734.40
$    413.10 3 $1,239.30
$    504.90 6 $3,029.40
Total $     31,947.02