Support Person CardA support person accompanying a person with a disability is not required to pay a fare when travelling on the TTC. Customers with disabilities who travel with a support person on the TTC must apply for a TTC Support Person Assistance Card to be eligible for this fare exemption. A support person is someone who assists the card holder with communication, mobility, personal care/medical needs or with access to goods, services or facilities.

Upon payment of fare by or for the card holder, the Support Person Assistance Card permits one (1) support person to travel with the card holder on the TTC on a single fare. Additional companions must pay a fare. A card holder may travel with different support persons at different times.

TTC Sherbourne Photo ID Centre

Regular Hours of Operation:

  • Monday - Friday: 3 p.m. to 7 p.m.
  • Saturday: 10 a.m. to 2 p.m.
  • Sundays and Statutory Holidays: Closed
  • First and last business day of each month (Monday to Friday, only): 10 a.m. to 7 p.m.

Sherbourne Station is not an accessible subway station. If you are travelling with a mobility device or have difficulty accessing the Sherbourne Station Photo ID Centre, please visit our Customer Service Centre, located upstairs from the Davisville Subway Station, at 1900 Yonge Street (Weekdays, 8:30 a.m. to 5 p.m., except statutory holidays; Extended hours, 7 a.m. to 7 p.m. every Thursday and the first and the last business day of each month.). Staff will take a digital photo, send it to Sherbourne for processing and the card will be mailed back to you. Please contact Customer Service at 416-393-3030 if further information is required.

Application process

Customers must apply for a Support Person Assistance Card in order to travel with their support person on a single fare.

Submitting an application

Support Person Assistance Card applications must be certified by an authorized health care professional.

Frequently asked questions

Customers with additional questions may refer to the list of Frequently Asked Questions.