TTC statement on token sale restrictions
November 13, 2009As the demand for tokens continues unabated, the Toronto Transit Commission asks for the public’s patience and understanding as it works to ensure tokens are available for all TTC customers.
On Nov.4, TTC staff announced it would be recommending a fare increase that, if approved by its Commission on Nov. 17, would take effect Jan. 3, 2010. To date, the TTC has seen an increase in token sales of 20 per cent. That represents a projected 2010 revenue loss of about $1 million.
On Nov. 6, the TTC announced it was limiting token sales to 10 per customer. On Nov. 9, it became increasingly clear that token hoarding was making it difficult for the TTC to meet the demand of customers wishing to purchase tokens. As such, it announced the current limit of token sales to five per customer at all collector booths.
The TTC will continue to monitor the situation closely and increase the supply of tokens to collectors, including increasing the frequency of token deliveries, throughout the day where required. Authorized ticket agents will now be restricted to 10 rolls of tokens, in addition to their normal supply of other fare media.
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