Andy Byford - CEO of TTC TTC opens the new Leslie Barns

The modernization of the TTC hit a major milestone last Sunday (Nov. 22) when we operated the first service out of the new Leslie Barns streetcar facility at Lake Shore Blvd. E. and Leslie St.

At 5:30 a.m., the first low-floor, state-of-the-art streetcar left its brand new home, travelling up the new connection track along Leslie St., before heading west on Queen St. E. to Spadina Ave. to serve the 510 route.

Along the way, boarding customers were surprised to be met by TTC staff, myself included, and informed that they were part of history on this inaugural service.

Delivery of our new streetcars and the Leslie Barns is just one of the mega projects underway at the TTC. By the end of this year you will be able to use your PRESTO smartcard on any streetcar - old and new, alike. You will also be able to board at any door, on any streetcar, provided you hold proof of payment. By the end of 2016, the PRESTO smartcard will be available across the entire TTC - all buses, subway stations and Wheel-Trans buses.

Additional TTC projects underway include the resignalling of Line 1, which will provide automatic train control and more reliable subway service. Indeed, we have tested a train in automatic mode at our Wilson Yard and the system is working well.

Also, construction of the subway extension of Line 1 up to York Region continues apace, on track to open at the end of 2017.

In less than 800 days, your TTC will look quite a lot different as these projects come to fruition. Add to that mix, our ongoing focus on getting the basics right on your daily trip, and the overall modernization of the TTC is well on track.

510 Spadina streetcar leaving Leslie Barns

TTC Stuff-The-Bus This Holiday Season
Operator Kevin Kane and volunteers

Starting today, TTC employees will hold the annual Stuff-the-Bus Toy Drive in support of the Canadian Centre for Abuse Awareness. Six buses will be set up as drop-off stops for new, unwrapped toys at the following Walmart locations.

  • •1900 Eglinton Ave. E. (today noon - 8 p.m., Saturday 11 a.m. - 8 p.m., Sunday 9 a.m. - 5 p.m.)

The remaining locations will accept toys Saturday and Sunday, 9 a.m. - 5 p.m.:

  • 3132 Eglinton Ave. E.
  • 799 Milner Ave.
  • 2525 St Clair Ave. W.
  • 2245 Islington Ave.
  • 165 N Queen St.

TTC bus operator Kevin Kane and his team of volunteers have been doing Stuff-the-Bus since 2007. Last year’s drive provided Christmas gifts to more than 500 families. This year, the group hopes to raise more than $70,000 worth of donations.

TTC Board approves 2016 budgets

The TTC anticipates car­rying 555 million riders in 2016, with an operating budget of $1.7 billion.

The Board approved a 25 cent increase of the adult cash fare and a 10 cent increase to the cost of a token, effective Janu­ary 3, 2016, as well as a 50 cent increase to Day/Fam­ily passes, and $1.50 increase to both Adult Weekly Passes and Downtown Express Stickers.

The TTC Board also voted to freeze the current price of all Metropasses. As well, all senior and student fares remain the same for the first part of 2016.

Building on the City’s unprecedented $95 million investment in public transit in 2015, next year’s budget includes new service initia­tives that will continue to make immediate improve­ments to public transit for Torontonians:

  • Earlier Sunday subway service. Beginning on Jan­uary 3, subway service on Sunday will start at 8 a.m.
  • Bus service reliability improvements
  • Streetcar service reliability improvements
  • New and enhanced express bus service
Employee Profile
Shari Wills Assistant Superintendent

Name: Shari Wills
Position: Acting Assistant Superintendent
Years of service: 7

I started with the TTC as an operator. From there I became a Route Supervisor and now I am happy to be returning full circle to the TTC’s Arrow Road Division as an Acting Assistant Superintendent. I love this company because there are a lot of career opportunities for those who work hard. I also enjoy constantly meeting new people, and always being able to provide help to customers both on and off the clock. Outside of work I like to travel and experience other transit systems around the world.

501 Queen car to divert this weekend

This weekend, both Saturday and Sunday, the 501/301 Queen streetcar will divert as the City of Toronto conducts work at Queen St. W. and York St. The TTC will use this opportunity to do track repairs at Queen St. W. and McCaul St.

The 501/301 will divert via Spadina Ave., King St. and Church St. Shuttle buses will operate on Queen St.
Regular service will resume Monday morning at 5 a.m.

Donlands Second Exit Meeting

Donlands Station will be getting a second exit to improve customer safety and convenience. The TTC is hosting a community meeting to discuss the second exit planning and consultation process:

Date: Wednesday, December 2, 2015
Time: 7 p.m. to 9 p.m.
Location: St. David’s Anglican Church, 49 Donlands Avenue

 

Weekly Customer Service Report

Customer Service Report - Week ending Nov 25

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