Andy Byford - CEO of TTC Go Jays Go on the TTC!

Over the last week, you may have noticed our buses and streetcars displaying windshield signs in support of the Toronto Blue Jays in their playoff run.

The TTC is proud to support the Jays and transport fans to and from games. To facilitate big crowds before and after games, and to ensure a quick, reliable journey, we lay on extra service, as well as deploy our friendly customer service ambassadors to key locations across the TTC to lend a helping hand.

We don’t just provide extra service for sporting events, though. Big events such as Nuit Blanche, Pride, Caribbean Carnival, New Year’s Eve festivities and the many parades that occur throughout the year require plans for extra service and additional staffing to meet increased ridership.

Wherever possible, we try to ensure that big events do not coincide with TTC planned closures, or on days when the City is undertaking key road maintenance. This is sometimes unavoidable, though, given the need to plan big jobs many months in advance, such as subway signal and track upgrades. And the fact is, in a vibrant city like Toronto, there are rarely event-free weekends.

The TTC has worked hard over the past couple of years to get better at handling big events and planned closures. That work paid off handsomely during the recent Pan Am and Parapan Am Games, and is another part of our drive to transform your TTC.

GO JAYS GO!
TTC Blue Jays Ambassadors help customers find their way at Union Station.

Toronto is abuzz with the Blue Jays advancing to the American League Championship Series for the first time in more than two decades. TTC Ambassadors are in the spirit helping fans get to the Rogers Centre in time for the opening pitch of each home game.  Good luck against Kansas City. Go Jays Go!

Signal upgrade work on portion of Line 1 this weekend
Crews work on upgrading subway signals.

This weekend, both Saturday and Sunday, there will be no subway service on Line 1 between Bloor and Lawrence stations only as TTC undertakes signal upgrades, part of the TTC’s commitment to modernization.

The existing signals, relays, wiring and cabling equipment, much of which is over 60 years old, need replacing as their failure significantly impacts service. Once Automatic Train Control is fully installed and operational, customers will see improved frequency of subway service, less crowding and greater reliability of the signal system.

Frequent replacement buses will operate between Bloor and Lawrence stations. Wheel-Trans buses will be available to accommodate customers who need them.
Lawrence, Eglinton, Davisville, St Clair and Rosedale stations will be open for customers to purchase fare media. Summerhill Station will be closed.

Alternate routes to subway service on Line 1 include:
• 52 Lawrence West bus from Lawrence Station to Lawrence West Station
• 32 Eglinton West bus from Eglinton Station to Eglinton West Station
• 14 Glencairn bus from Davisville Station to Glencairn Station
• 512 St Clair streetcar from St Clair Station to St Clair West Station

Regular subway and streetcar service resumes on Monday morning at 6 a.m.

Employee Profile
Marcello Tantano, Station Janitor

Name: Marcello Tantalo
Position:Station Janitor
Years of Experience: 7

I began my career with the TTC working as a building service person . As a station janitor, I face unique challenges all the time. For example, a couple of years ago I was the first to discover a station fire and alert the fire department. I’ve lived in Toronto all my life; I care about our transit system, the people I serve and the work I do. I enjoy helping people through the system. Sometimes people don’t even have to tell me they’re lost - I can see by their expressions they need an extra hand and I’m always happy to help. My favourite thing about my job is that I look forward to going to work every morning.

EMERGENCY ONLY

Emergency responders attend during an emergency alarm.

A friendly reminder from the TTC that the yellow Emergency Alarm should be used if a customer needs emergency medical, police or fire services.
When the alarm is activated, the train stops at the next station, and Transit Control notifies 9-1-1. Whenever an Emergency Alarm is activated, subway service is delayed anywhere from two to 20 minutes.  You can learn more about the Emergency Alarm by watching our video, TTC In Case of Emergency, on You Tube.

Numerous diversions on Sunday for Scotiabank Waterfront

Service on many routes will be on diversion on Sunday, for the annual Scotiabank Waterfront Marathon. The marathon will result in significant transit and traffic delays, and the closure of many roads, so give yourself some extra time if you are planning to take the TTC.

TTC routes affected are: 5 Avenue Rd, 6 Bay, 22A Coxwell, 64 Main, 65 Parliament, 75 Sherbourne, 83 Jones, 92 Woodbine South, 94 Wellesley, 172 Cherry Street, 300 BloorDanforth, 310 Bathurst, 320 Yonge, 501 Queen, 504 King, 505 Dundas, 506 Carlton, 509 Harbourfront, 510 Spadina, 511 Bathurst and 512 St Clair.

A reminder that Line 1 will be closed for signal work this weekend between Bloor and Lawrence stations.

Weekly Customer Service Report

Weekly Customer Service Report

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