Andy Byford - CEO of TTC Fixing hot subway cars, tracks a TTC priority

Summer is here and while that means halcyon days spent at the cottage or on a patio, it also brings headaches for a subway that has not received the investment it needed over the last two decades.

The TTC’s inaugural five-year plan is progressively tackling the effects of that lack of funds, rectifying deficiencies that should have been addressed years ago.

My team is putting intense focus on getting the basics right, including the replacement of switch heaters that cause smoke-related delays, a targeted cleanup of the track and stations, and adherence to proven operating disciplines to keep the service moving.

Hot weather means we have to pay particular attention to track conditions. Very high temperatures can cause rail to buckle, and summer downpours cause flooding in areas of poor drainage or worn out track.

To keep you safe, we sometimes need to impose speed restrictions until problems can be fixed — either overnight or during weekend closures. The real solution is to replace track and other infrastructure, a multi-year task that is underway.

On Line 2 Bloor-Danforth, very hot weather puts additional pressure on the single air conditioning units per car. We are working hard to fix this via a design modification, a process that is scheduled to be completed by next year. Here again, asset replacement is the optimum solution, and we are putting together plans for a total modernization of trains, track and signals on Line 2.

Such changes take time and increased funding. They also need corporate determination to improve all aspects of your journey.

With targeted investment now underway and a customer-focused management team at the helm, the elements are in place for the ongoing renaissance of the TTC.

TTC Wheel-Trans Services are changing — your opportunity to get involved
TTC Wheel Trans

You are invited to a public consultation regarding upcoming modernization changes to TTC’s Wheel-Trans service. Learn about the TTC’s family of services, expanded Wheel-Trans eligibility and more. There will be opportunity to provide your input.

The next public consultation sessions are:

Scarborough
Tues., July 12
Scarborough Civic Centre
Rotunda Room
150 Borough Dr.

North York
Thurs., July 14
North York Memorial Community Hall
Burgundy Room
5110 Yonge St.

Etobicoke
Thurs., July 21
Father John Redmond Catholic Secondary School - cafeteria
28 Colonel Samuel Smith Park Dr.

All sessions are from 6:30 – 8:30 p.m. Presentations begin at 7 p.m.

For more information or to request specific accommodation, email wtconsult@ttc.ca.

Service Alerts

512 St Clair
Buses on the 512 St Clair route will divert starting this weekend, from Saturday at 8 a.m. until 2 a.m. Monday, for the Salsa on St. Clair street festival, which will close St. Clair Ave. W. from Christie Ave. to Winona Dr.

Buses will divert both ways via Christie St., Davenport Rd. and Ossington Ave.

Thrill of the Grill
Buses on the 8 Broadview, 62 Mortimer, 87 Cosburn and 100 Flemington Park routes will divert this Sat., July 9 for the Thrill of the Grill street festival, which will close Danforth Ave. from Broadview Ave. to Jackman Ave.

Buses will divert using Erindale Ave., Ellerbeck St. and Pretoria Ave. to be able to service all route stops.

Eglinton Ave. W Closure
Buses on the 32/332 Eglinton West route will divert starting tonight at 10 p.m. until 5 a.m. on Mon., July 11 for Metrolinx work east of Eglinton West Station. Buses will will still service Eglinton West Station but will divert both ways via Bathurst St., Glencairn Ave. and Marlee Ave.

Subscribe to eAlerts or following @TTCnotices on Twitter for up-to-the-minute advisories.

New stop poles coming soon
TTC Stop Pole New stop poles are being rolled out to all TTC bus and streetcar stops in the coming months. The newly designed poles include an intuitive, visual design to prioritize route number and level of service to help you move efficiently around the city.
Employee Profile
Bryan Hughes - Axle Fitter

Name: Bryan Hughes
Position: Axle Fitter - Greenwood Shop
Years of service: 28

I’ve been with the TTC for 28 years now, working on subway wheel trucks and axles for the SRT and T1 subway cars. I’ve always been in this area, but I’ve been able to move around to different aspects of this work during my time with the TTC. What I love about what I do now is the challenge of trying to get to the root of a problem and fixing it to get subway trains back into service. Here, you get work and learning experiences for life. I’m happy to be in a place where there are so many opportunities for someone like me who loves learning. I still have ideas after 28 years about where I want to go next with this company.

New bike repair stops

Bike Repair Stop

The TTC recently installed 20 new self-service bicycle repair stops and upgraded bike parking at six subway stations. These upgrades and installations reflect on the TTC’s commitment to improving the integration of cycling with transit.

For a full list of bike repair stops and parking locations, visit ttc.ca.

Weekly Customer Service Report

Customer Service Report

View all articles from July