Andy Byford - CEO of TTC Staying cool on the TTC

While hot summer days conjure images of blissful moments at a cottage or by a pool, TTC engineers are focused on fixing a problem that high temperatures and humidity levels have brought to some subway cars on Line 2 — subway cars that can make for a very uncomfortable ride for you, I know.

The subway cars that run on Line 2 Bloor-Danforth are air conditioned but, unlike their newer Toronto Rocket cousins on the older, busier Line 1 Yonge-University, they only feature one air conditioning unit per car; the Rocket trains have two per car.

On particularly hot days, the air conditioners are subjected to very high workloads as they try to maintain cool temperatures inside the car, causing a number of units to periodically fail.

While we undertook proactive work last winter to maintain this equipment, failures only manifest themselves on very hot days — when air conditioning is most needed. Our crews are working hard to fix defective units overnight and we are deploying a limited number of Toronto Rockets onto Line 2 at the busiest times to help mitigate the problem.

Ultimately, we need to equip Line 2 with new trains and these, plus a new signalling system, are very much part of our plan to undertake a comprehensive upgrade of our second oldest and busiest subway line. This will require substantial, dedicated funding and we will be making a strong case on behalf of Line 2 customers for a modernized fleet and signal system.

In the meantime, we will continue to do everything possible to keep you cool as we head through the summer.

PRESTO continues to roll out across the TTC

The PRESTO electronic fare payment system continues to roll out across the TTC, with PRESTO now available in 31 subway stations, on more than 600 buses and on all streetcars. St Clair is the latest sta-tion to have the new paddle-style fare gates with PRESTO available to customers. Construction is underway at Lansdowne, Dupont, Dufferin, High Park, Royal York, Old Mill, Runnymede Jane, Ossington, Christie and Keele stations to install the new gates and PRESTO will be available at these stations throughout August and September.

To purchase a PRESTO card, visit prestocard.ca or buy one in person at Gateway Newstands in Bathurst, Spadina, Broadview, Bloor-Yonge and Dundas subway stations; or at the TTC’s Customer Service Centre upstairs from Davisville Station. Pre-loaded cards are available from TTC Pass Vending Machines at Bay, Main Street, Sherbourne, St Clair, Queen’s Park and Union stations.

To learn more about PRESTO visit www.ttc.ca/presto.

Service Alerts
Track work on the subway

Line 2 Bloor-Danforth

This Sunday, track work on Line 2 between Broadview and Main Street stations will require that por-tion of the subway to close for the day. Shuttle buses will operate, stopping only at subway stations along the route.

As well, the portion of Line 2 between St George and Broadview stations will open late on Sunday, at 10 a.m. rather than the usual 8 a.m. Sunday opening, as TTC crews replace beams on the Prince Edward (Bloor) Viaduct. Shuttle buses will operate.

Regular service on Line 2 resumes Monday at 6 a.m.

Big on Bloor

Buses on the 300 Bloor-Danforth night route will divert via Dufferin St., Dupont St. and Lansdowne Ave. tomorrow night for the Big on Bloor festival, which will close Bloor St. from Dufferin St. to Lansdowne Ave.

Oss Fest

Buses on the 63/363 Ossington route will divert via Dundas St. W. and Shaw St. tomorrow from 6 a.m. to 3 a.m. Sunday for Oss Fest, which will close Ossington Ave. from Dundas St. W. to Queen St. W.

• • •

As the TTC continues important infrastructure work this weekend — and throughout the summer — customers should check ttc. ca for bus and streetcar route diversions.

As well, to accommodate the many events that occur in a vibrant and exciting city like ours , some surface routes will divert for short periods of time.

Customers can receive up-to-the-minute advisories by subscribing to eAlerts or following @TTCnotices on Twitter.

Employee Profile
TTC Employee Graham Platt

Name: Graham Platt 
Position: Duty Station Manager
Years of experience: 22 years of service

"I'm currently a Duty Station Manager, but I've had 12 different titles since starting as a bus operator 22 years ago. As a DSM, I manage supervisors, collectors and janitors, so the experiences I've had help me easily relate to the employees I oversee. I really enjoy my job, and I'm so grateful for everything this company has done for me. The TTC has really sculpted me into the individual I am today. I've been exposed to many challenges which helped me learn, and I've met great people who helped me succeed."

AttentionService Alert:

PRESTO card customers required to have paper transfer when riding 94 Wellesley bus to and from Wellesley Station until late summer 2018.

Last updated Apr 18, 9:01 PM

Proof-of-Payment

Proof-of-Payment All-door boarding is now available on all TTC streetcar lines 24 hours a day, seven days a week with proof-of-payment.

Accessibility Tip

Making Toronto Accessible logo Please give elevator priority to people who cannot use the stairs.

Weekly Customer Service Report

Customer Service Report

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