Andy Byford - CEO of TTC Winter already on TTC’s radar

With winter approaching, TTC crews are hard at work finalizing preparations for what some say will be a deep freeze this year.

On the subway, we are testing switch heaters to ensure that they work when needed and we continue to clear leaves that could cause track fires if left to pile up. Car heaters have been switched on, salt bins refilled and our fleet of snow blowers and other specialty equipment has been checked over so that it is ready to roll.

On surface routes, we have finalized winter plans with the city to keep key routes open and stops free of snow and ice. In our streetcar barns, work continues to get our old streetcars through another winter — an increasingly tough challenge after 30 or so years of salt, wear and tear.

On some routes, we will substitute streetcars for buses, a direct consequence of the delayed delivery of new low-floor streetcars. These state-of-the-art machines coped extremely well with winter last year, a fact that bodes well for the future as our new streetcar fleet grows.

The TTC is adept at dealing with adverse weather and other transit agencies look to us for best practice.

We aren’t leaving anything to chance, though. It won’t be long before temperatures plunge and we must be ready to cope with anything that nature throws at us so that we keep Toronto moving.

We Move You.
We Move You

The TTC is proud to partner with The National Ballet of Canada on a joint marketing initiative that promotes the importance of arts, culture and public transit in Toronto. The We Move You campaign features National Ballet Principal dancers Naoya Ebe and Heather Ogden, First Soloists Francesco Gabriele Frola and Jenna Savella and Second Soloist Rui Huang that showcases how the TTC connects our customers to the things they love most about the city.

Photography featured in the campaign will be available as posters for purchase in the TTC’s online store in the coming months.

For a behind the scenes look at the making of this campaign, see our video on our YouTube channels or follow the hashtag #WeMoveYouTO on Twitter.

Service Alerts

Line 1 Yonge-University

This weekend, Line 1 Yonge-University will be closed between St George and Lawrence West stations as TTC crews continue work on the TTC’s new Automatic Train Control (ATC) system.

Shuttle buses will run frequently throughout the weekend, stopping only at subway stations along the route.

Wheel-Trans will operate between St George and Lawrence West Stations for customers who need it. Simply speak with any TTC staff at these stations to request the service.

PRESTO is not yet available on all shuttle buses. Customers should carry tokens, tickets or cash in case the bus that arrives is not yet PRESTO-equipped.

When installation is complete in 2019, ATC will result in a more modern and reliable signal system that will allow for a 25% increase in the number of trains operating on Line 1.

Regular subway service resumes Monday at 6 a.m.

Toronto West Halloween Fest

Buses on the following routes will divert this Sun. Oct. 30 from 7 a.m. – 6 p.m. for the Toronto West Halloween Fest, which will close Bloor St. from Jane St. to Runnymede Ave.:

  • 26 Dupont
  • 35 Jane
  • 55 Warren Park
  • 195 Jane Rocket
  • 300 Bloor-Danforth
Employee Profile
Jeff Ward - Station Supervisor

Name: Jeff Ward
Position: Station Supervisor
Years of service: 14

The most important priority in this position and throughout the TTC is making sure the stations are safe environments for customers. My main priorities during any given day include checking in with station collectors, surveying the stations I supervise for issues, and responding to emergencies. All of these things are important, but seeing and interacting with customers during my duties is the fun part of the job and probably my favourite part. The camaraderie that I have with my peers and ensuring customers have safe and enjoyable journeys is what keeps me coming back day after day. When I’m not at work, I spend my time cheering on the Buffalo Bills, and enjoying summer weekends at my trailer with my wife and my dog Lily.

There are no major disruptions at this time.

TTC Poppy campaign launches today

Poppy Campaign Today, the TTC joins veterans from Sunnybrook Hospital’s War Veterans Wing and students from Davisville Junior Public School to launch the annual Toronto Royal Canadian Legion TTC poppy campaign. Throughout the next two weeks, you can donate to receive a poppy from veterans in subway stations across the TTC.

Weekly Customer Service Report

Customer Service Report - October 26

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