September 2, 2016
With a glorious summer drawing to a close, we are getting ready for the annual uplift in ridership as schools return and commuters flock back to work.
Service will be added across most routes after Labour Day to accommodate this increase. In parallel, crews are ready to tackle the annual tasks of clearing hundreds of tons of leaves from subway track and station entrances, and of ensuring that vehicle heating systems and sensitive track equipment are in good order as the colder temperatures approach.
While this very hot, dry summer has brought challenges, it has also enabled us to make significant progress on the future Spadina subway extension and other major construction sites, work that is made easier by good weather conditions.
Over the summer, our drive to modernize all aspects of the TTC has progressed apace. We have continued to prepare Line 1 Yonge-University to receive the new signalling system that will go live in phases from the fall of next year. At the same time, our team has completed extensive state-of-good-repair work on subway and streetcar tracks to deliver more reliable service.
More than half of the 1,900-strong bus fleet has now been fitted with PRESTO smartcard readers and overall, PRESTO rollout remains on target to complete subway station and vehicle installation by the end of 2016.
Also by the end of the year, 30 new, fully accessible streetcars will be in service and I continue to press Bombardier to improve on both delivery and vehicle quality.
So, after a busy summer, we look forward to welcoming you back as we continue to drive up all aspects of TTC performance.
Line 2 Bloor-Danforth
Line 2 Bloor-Danforth will be closed this long weekend between Pape and St George stations as the City of Toronto undertakes concrete structural work on the Prince Edward (Bloor) viaduct and the TTC completes state-of-good-repair work.
To assist those going to the CNE, an express shuttle bus will run directly between Pape and St George stations, with the westbound shuttle stopping at Bloor-Yonge and Bay stations. Regular shuttle buses will run frequently throughout the weekend and will stop at all subway stations along the route.
Regular service resumes Tuesday Sept. 6 at 6 a.m.
Customers attending Busketfest at Woodbine Park can enjoy additional service on the 22 Coxwell bus from Coxwell Station, and the 92 Woodbine bus from Woodbine Station.
Labour Day Parade
Multiple bus and streetcar routes will divert this Monday for the 2016 Labour Day Parade, which will travel through the downtown core from 9:30 a.m. to 2 p.m. Routes are diverting as follows:
- 501 Queen – diverting in both directions via Church St., King St. and Spadina Ave.
- 29 Dufferin & 193 Exhibition Rocket – diverting via College St., Dundas St. W., Lansdowne Ave. and Queen St W. and turning back via Cowan and Elm Grove Aves.
- 63 Ossington Buses – diverting southbound via Argyle and Shaw Sts. and northbound via Shaw and Dundas Sts.
Last weekend, Line 1 was closed between Bloor- Yonge and Lawrence stations. The closure time allowed us to complete crucial state-of-good-repair work, including:
- Major maintenance of Eglinton crossover (track south of Eglinton Station)
- Removal of rail defects
- Vegetation pruning and other landscaping work in open areas
- Maintenance on four mainline switches
Next week, from Thurs., Sept. 8 to Sun., Sept. 11, the TTC will adjust streetcar service on King St. W. from Sept. 8-11 as Toronto welcomes the world to the Toronto International Film Festival. Routes will divert as follows:
504 King streetcar
From the west – streetcars will travel from Dundas West Station along King St. and turn back via Spadina Ave., Adelaide St. and Charlotte St.
From the east – streetcars will travel from Broadview Station along King S t . and turn back via Church, Wellington and York Sts.
504 King supplemental buses will travel as follows:
Eastbound – along King St. and diverting via Spadina Ave., Adelaide St. and University Ave. to route.
Westbound – along King St. and diverting via University Ave., Richmond St. and Spadina Ave.
514 Cherry and 304 King night streetcars will travel as follows:
Eastbound – along King S t . and diverting via Spadina Ave., Queen St. and Church St.
Westbound – along King St. and diverting via York St., Queen St. and Spadina Ave.
304 King bus bridge from 2 a.m. to 6 a.m. along King St. and turning back as follows:
West – via University Ave., Richmond St., Spadina Ave. and Adelaide St. W. to route.
East – via Parliament St., Front St. and Sherbourne St. to route.
Customer service staff will be positioned at key locations to assist and provide information about transit options.
Name: Wayne Charles
Position: Station Supervisor for Yonge-North zone
Years of experience: 12
"After I graduated from university, I had the opportunity to work for the TTC, and I’ve stayed for the past 12 years. I’ve spent this last year working as a Station Supervisor for the Yonge-North zone, where I manage janitors and collectors, and provide customer assistance. Prior to that, I worked as an Operator and absolutely loved it. I love driving the trains, so much that I still drive when I’m afforded the opportunity. I really enjoy interacting with the public in a positive manner, so I’m a big fan of the subway trains that allow customers to come up to the operator and ask us questions, say hi or see what we do. My best piece of advice for new employees at the TTC is to persevere, to remain positive and remain focused on your job. Anything can happen and does happen; this is a company with a lot of opportunity for those who work for it."
Weekly Customer Service Report
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