Andy Byford - CEO of TTC TTC accessibility took centre stage atlast night’s town hall

Yesterday evening, the TTC held its ninth annual Public Forum on Accessible Transit.

As in previous years, the event was extremely well-attended. The evening began with the opportunity to meet TTC functional experts, Board members and virtually the entire senior management team. Also in attendance were members of the Advisory Committee on Accessible Transit, whose role is to advise the TTC on all matters relating to accessible transit. Following that, a series of presentations was made regarding our progress towards a fully accessible TTC by the mandated 2025 deadline. There was then a lively question-and-answer session to enable all present (and following on a webcast and on Twitter) to question and challenge us on what had been said.

We were able to report continued progress on a number of fronts. A total of 34 of our 69 stations now feature elevators and other accessible features, with work underway at a further six. By the end of 2017, six more accessible stations will come online with the opening of the Spadina subway extension. On the vehicle side, our bus and subway fleet are already accessible, and new, low-floor streetcars are now deployed on three routes. The ongoing rollout of PRESTO will include wide, accessible fare gates at all stations by the end of the year, and we have announced plans to make all bus stops accessible across the TTC network.

Much remains to be done, of course, a point that was made more than once in the public question-and-answer session. The good news is that funding to complete the retrofit of the entire TTC is fully in place and we will not rest until that has been achieved.

Service Alerts

This weekend, there will be no subway service on Line 1 Yonge-University between St Clair West and Downsview stations only as TTC crews perform work on the TTC’s new Automatic Train Control (ATC) system. When installation is complete in 2019, ATC will result in a more modern, reliable signal system and a 25% increase in capacity on Line 1.

Shuttle buses will run, stopping at all stations along the route. However, shuttle buses will not enter Eglinton West Station. Instead, board shuttle buses at the intersection of Bathurst St. and Eglinton Ave. Wheel-Trans will operate from Downsview, Eglinton West, Lawrence West and St George stations for customers who need it. Customers can speak to any TTC employee to request the service. The following events around the city will cause the TTC surface routes listed below to divert:
 
Roncesvalles Polish Festival – Sept. 17-18: 504/304 King

Ukrainian Festival and Parade - Sept. 16-18: 26 Dupont; 35 Jane; 55 Warren Park; 71 Runnymede; 77 Swansea; 195 Jane Rocket; 300 Bloor- Danforth; 312 St Clair; 79 Scarlett; 30 Lambton

RBC Run for the Kids – Sept. 17: 7 Bathurst; 29 Dufferin; 36 Finch West; 42 Cummer; 53 Steeles East; 60 Steeles West; 85 Sheppard East; 97/320 Yonge; 98 Willowdale- Senlac; 125 Drewry; 199B Finch Rocket

Open Streets TO – Sept. 18: 161 Rogers; 300 Bloor-Danforth Night; 320 Yonge Night

For more information on diversion routing, visit the Service Advisories page at ttc.ca, or receive up-to-the-minute advisories by subscribing to e-Alerts or following @TTCnotices on Twitter.

IN REVIEW: What we accomplished last weekend
TTC Track Work

Last weekend, Line 1 was closed between Wilson and Downsview stations, allowing us to complete crucial state-of-good-repair track and signal work, including:

  • Major track maintenance betwee n Wilson and Downsview Stations
  • Thorough inspection for rail defects
  • Installation of four switch junction boxes at Downsview

For more information on scheduled subway closures, visit the Service Advisories page, and watch the “TTC weekend subway closures” video at www.youtube.com/ OfficialTTCChannel.

Employee Profile
Jagjit Bains - Station Supervisor

Name: Jagjit Bains 
Position: Station Supervisor
Years of Service: 15

Working at the Toronto Transit Commission has been a great experience. TTC is a company where diversity is well respected and where you get a chance to explore your full potential. I started as a bus operator and became a subway operator in 2012. Now I work as a Station Supervisor. My job consists of managing stations and overseeing every aspect of those facilities, such as fare collection, staffing, cleaning and escalators. What I really enjoy about my job is interacting and dealing with customers, ensuring they are satisfied and happy. I enjoy engaging with our customers and assisting them with any help they require. Exposure to new projects and challenges helps me grow a lot as an individual. I am very fortunate to be a part of the TTC team and to work with great coworkers in a positive workplace environment. I feel proud to be a part of the TTC’s modernization journey

PRESTO

PRESTO card customers - please carry a token or exact cash in case the vehicle or station you are entering does not have PRESTO.

Did you know?

PRESTO

If you have lost something on the TTC, there’s a good chance that we have it. All items found on TTC property by our employees or turned in by customers are sent to the TTC Lost Articles Office by 2 p.m. the next business day.

You can call the Lost Articles Office at 416-393-4100, or visit us at our office in Bay Station between 8 a.m. and 5 p.m., Monday to Friday.

Weekly Customer Service Report

Customer Service Report

View all articles from September