Andy Byford - CEO of TTC TTC achieves 2.6% budget reduction for 2017

Earlier this week, the TTC Board budget sub-committee met to consider the TTC’s preliminary operating budget for 2017.

Along with every other City department and agency, the TTC has been tasked by Council to find a 2.6% reduction in its operating budget from that which was approved for 2016. For the TTC, this meant find-ing just under $16 million. I am pleased to tell you that the TTC has achieved that without impacting service by finding further efficiencies in how it operates.

This budget is particularly challenging for a number of reasons. Cost pressures include lower-than-expected ridership on what we call the “conventional system,” but soaring ridership on our Wheel-Trans network. While ridership on the conventional system is still up compared to last year, it has not reached the level that we forecast based on prevailing economic forecasts, meaning that overall revenue is down. The surge in Wheel-Trans ridership, meanwhile, adds considerable cost.

Other cost drivers in 2017 include increases in what the TTC has to pay for fuel and other utilities, the need to recruit staff ready for the opening of the Spadina subway extension and the progressive conversion to the PRESTO smart card, for which the TTC pays a fee.

In its meeting on Sept. 21, the TTC Board sub-committee endorsed the initiatives we have undertaken so far, and asked the TTC to draw up options to address the remaining year-over-year budget pressures of $172 million for consideration later this year.

While this is a daunting challenge, we know we have to continue to find every possible efficiency to close this budget gap. As CEO, I am determined to minimize the impact on service and fares and I will keep you updated as the budget unfolds.

Service Alerts

This weekend, Sept. 24-25, there will be no subway service on Line 1 Yonge-University between Bloor- Yonge and Osgoode stations as TTC crews undertake track work.

Shuttle buses will run frequently, starting at Rosedale Station and stopping at all subway stations along Yonge St., as well as at St Andrew and Osgoode stations.

Shuttle buses will not directly service Union Station during this closure. If you’re going to this weekend’s Blue Jays or World Cup of Hockey events, you have several options. Shuttle buses will drop off southbound customers at Wellington and Bay Sts. before continuing west to St Andrew and Osgoode stations. After the games, additional shuttle buses will be provided. If you’re travelling north-bound toward Bloor-Yonge Station, you can board a shuttle at King and Bay Sts.
You can also get to Union Station on the 510 Spadina streetcar, which will have extra service, or on UP Express or the Lakeshore East or West GO lines.

Need Wheel-Trans? Speak to any TTC employee to request the service.

Regular service resumes Monday at 6 a.m.

Customers can expect minor delays on several routes this weekend due to events around the city.

For information on diversion routing, visit the Service Advisories page at, or receive up-to-the-minute advisories by subscribing to e-Alerts or following @TTCnotices on Twitter.

IN REVIEW: What we accomplished last weekend
TTC Crew Work

Last weekend, while Line 1 was closed between St Clair West and Downsview stations, we were able to complete substantial work on our new Automatic Train Control (ATC) system, including:

  • Installation of 46,500 ft. of cable
  • Installation of 51 beacons
  • Replacement of six signal relays

For more information on scheduled subway closures, visit the Service Advisories page, and watch the “TTC weekend subway closures” video at OfficialTTCChannel.

You’re invited … Harvey Shop Open House to benefit United Way

Tomorrow, customers, neighbours and members of the public are invited to tour the TTC’s Harvey Shop at the annual open house benefitting the United Way. Along with guided tours of the shop, the Open House will feature the vintage Peter Witt and the new low-floor streetcars, a BBQ, games and a virtual subway simulator.

Where: TTC’s Hillcrest Facility, 1138 Bathurst St.

When: Sat., Sept. 24, 9 a.m. – 3 p.m.

Admission is $5 for adults and $2 for children.

The PCC streetcar will operate as a shuttle between Bathurst Station and Hillcrest for those taking transit to the event

Employee Profile
Tom Kaskiw

Name: Tom Kaskiw
Position: Divisonal Clerk
Years of Service: 50

 As a divisional clerk, I take attendance with the operators and hand them their fare boxes and transfers at the beginning of their shift. I started with the TTC 50 years ago working with the TTC’s Grey Coach lines. The interactions with people are the best part of this job, and make it very easy to take it one day at a time, and the days and years accumulate quickly. I’ve always had nice people working with me, and they’re the ones that have kept me here for 50 years.

Watch Tom talk about his 50 years at the TTC at

There are no major disruptions at this time.


PRESTO PRESTO card customers – please carry a token or exact cash in case the vehicle or station you are entering does not have PRESTO

Weekly Customer Service Report

Customer Service Report

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