The Fare Inspector & Special Constable Complaints (FISCC) Office is committed to responding to each complaint in an accessible and equitable manner. As a unit within the TTC, the FISCC Office is also guided by the TTC’s Accessible Customer Service Policy.

The FISCC Office will provide any reasonable accommodation during the complaint process. This includes providing documents and information in an accessible format (including document translation) or with communication support.

Please contact the FISCC Office to request an accommodation during the complaint process.