Taking GO and UP Express during significant TTC subway disruptions (GO protocol)

We work with GO Transit and UP Express to get you to where you need to go when there is a significant service disruption on the subway. During these events a GO protocol may be put into place. If this happens, you can board a GO or UP Express train at designated stations without having to tap your PRESTO card a second time. You only need to pay one fare in order to board the train. If you haven’t already tapped your PRESTO card at a TTC station, you will need to tap onto a PRESTO card reader at the GO or UP Express station before you board a GO or UP Express train. Remember to tap your PRESTO card after you get off the GO or UP train. If the GO protocol is activated, information about which GO or UP Express stations are being used will be shared on our @ttchelps and @ttcnotices Twitter accounts and through the media.

7 Service Alerts

Main Street: Elevator back in service between concourse and Line 2 westbound platform.

Last updated 1:49 PM

501 Queen: No service between Humber Loop and Long Branch Loop due to a collision. Shuttle buses are running.

Last updated 1:44 PM

Line 1 Yonge-University: No service between Sheppard West and St Clair West due to scheduled track work. Shuttle buses are running.

Last updated 5:45 AM

Ossington: Elevator out of service between Ossington Ave west side entrance, concourse and Line 2 eastbound platform.

Last updated Oct 23, 3:25 PM

Finch: Elevator out of service between Passenger Pick-up and Drop-off entrance and fares concourse.

Last updated Oct 21, 11:12 AM

Eglinton West: Elevator out of service between Eglinton Ave W entrance and Line 1 northbound platform

Last updated Sep 15, 8:08 PM

Eglinton West: Elevator out of service between Eglinton Ave W entrance and Line 1 southbound platform.

Last updated Sep 15, 7:59 PM

Please note that in the event of a subway service delay, shuttle buses will be deployed to assist passengers. However, shuttle buses cannot carry the same passenger volume as a subway.