a customer using an accessibility ramp on a TTC bus.The Wheel-Trans 10-Year Strategy was developed in response to the need to:

  • offer our customers spontaneity of travel
  • be inclusive and a part of the community
  • help ensure and foster dignity
  • expand our customers’ travel opportunities
  • improve customer service

The strategy also addresses new legislative requirements contained with the Accessibility for Ontarians with Disabilities Act (AODA) and recommendations provided by the City of Toronto Auditor General.

In order to safely update our customers on the Wheel-Trans 10-Year Strategy, our annual public consultation will be held virtually via the presentation posted below. Any feedback about the below presentation and the Strategy as a whole can be sent to wtconsult@ttc.ca. All collected feedback will be combined and will inform the Wheel-Trans 2020 consultation report.

Wheel-Trans 10 Year Strategy - 2020

Listen to an audio version of the Wheel-Trans 10 Years Strategy - 2020 update.