Download the Wheel-Trans 10 Year Strategy presentation here.

a customer using an accessibility ramp on a TTC bus.The Wheel-Trans 10-Year Strategy was developed in response to the need to:

  • offer our customers spontaneity of travel
  • be inclusive and a part of the community
  • help ensure and foster dignity
  • expand our customers’ travel opportunities
  • improve customer service

The strategy also addresses new legislative requirements contained with the Accessibility for Ontarians with Disabilities Act (AODA) and recommendations provided by the City of Toronto Auditor General.

In order to safely update our customers on the Wheel-Trans 10-Year Strategy, our annual public consultation will be held virtually via the presentation posted below. Any feedback about the below presentation and the Strategy as a whole can be sent to All collected feedback will be combined and will inform the Wheel-Trans 2021 consultation report. If you require other accessible formats of this presentation, please contact