ACAT Meeting - September 25, 2008

Agenda is not available for this meeting.
Please check the meeting minutes for meeting details.

Agenda is not available for this meeting.
Please check the meeting minutes for meeting details.

Agenda is not available for this meeting.
Please check the meeting minutes for meeting details.

Agenda is not available for this meeting.
Please check the meeting minutes for meeting details.

The Chair introduced three new members of ACAT: Robert Muzzy, Marian McDonell, and Julian Stein who are appointed to fill the vacancies created by the resignations of Dorothy Creaser, Melanie Morris, and Karen Lee.
Messrs. Muzzy, Stein, and Ms. McDonell then gave a brief biography of themselves.

On motion of Howard Wax, ACAT approved the revised agenda.

On motion of Howard Wax, ACAT approved the minutes of August 28, 2008.

Howard Wax advised that, further to his earlier statement regarding concerns he raised on the selection of Royal Taxi as a contracted provider of accessible taxis under the new contract and further to his meeting with TTC staff, including Mr. McPherson, he is now satisfied that there will be active oversight of the performance of contractors and aggressive enforcement of the contract, if required. This will ensure quality service and safety for users of Wheel-Trans over the period of this new contract term.
Dean Milton reviewed the list of outstanding items for September 2008 noting that the Completion Date/Status for the two items dealing with Snow Contingency and Removal should read October 2008.

Virginia Dabrus, Property Development Department, introduced David Craddock (NORR), Simon Ko, and Carlos Antunes (Kirkor Architects & Planners), and Melissa Cristofoli and Leona Savoie (Tridel) who gave a PowerPoint presentation on the proposed development to be constructed on the southeast corner of Yonge and Sheppard. (Copies of the presentation were also distributed to ACAT members.)
ACAT received the foregoing presentation and noted that any comments should be forwarded to Glenn Johnston who will refer them to the developer and TTC staff.

Communications

Dean Milton reviewed the minutes from the Communications Subcommittee meeting held on September 15, 2008.

Nil.

Anna Noviss advised that a meeting was held with staff on September 18, 2008 to discuss this matter. Results of a 9-week audit were reviewed as well as other suggested improvements that will be discussed further at an upcoming meeting.

It was noted however by Anna Noviss that recent improvements have been observed.

Dean Milton advised that the October 15th session would take place from 7:00 p.m. to 9:00 p.m. and the October 17th session would be from 1:00 p.m. to 3:00 p.m. at City Hall.

Advertisements will appear in the Toronto Sun and Toronto Star on October 4 and 11. As well, information will be available on the web, at community organizations, and through the RideLine and Reservations line at Wheel-Trans.

Tom McPherson, Superintendent - Wheel-Trans Customer Service and Planning, advised that staff is looking for an adviser that could commit time required to conduct the review and evaluation process of the sedan taxi contracts along with TTC staff.

Anna Noviss moved that Howard Wax be the adviser on behalf to fulfill the foregoing role.

ACAT approved the foregoing motion.

Bill Frost, General Superintendent - Wheel-Trans gave an overhead presentation regarding the 2009 Wheel-Trans Operating Budget which was approved by the Commission at its meeting on September 18, 2008.

Penny Lamy also requested that the RFP for the Secret Shopper Program be brought to ACAT for review.

Howard Wax raised the issue of the identification of Accessible Taxis (AT) that have received the required training and adherence to TTC standards.

Tom McPherson advised that blue decals will appear on new AT’s and that, each year, a new decal will confirm re-certification.

The meeting adjourned at 2:50 p.m.
Freda Stanois
Secretary