ACAT Meeting - July 29, 2010

Agenda is not available for this meeting.
Please check the meeting minutes for meeting details.

Agenda is not available for this meeting.
Please check the meeting minutes for meeting details.

Agenda is not available for this meeting.
Please check the meeting minutes for meeting details.

Agenda is not available for this meeting.
Please check the meeting minutes for meeting details.

Susan Davidson, Chair, called the meeting to order at 1.05 p.m.  Roll call was taken.

Nil.

Susan Davidson, Chair, called the meeting to order at 1.05 p.m.  Roll call was taken.

On motion of Sam Savona and seconded by Carol Anne Monet, ACAT approved the minutes of June 24, 2010.

a) TTC Customer Service Advisory Panel

Susan Davidson submitted comments on issues and opportunities for improved customer service to the Advisory Panel.  The submission will be available to ACAT members.  The Panel report will be circulated when it is available.

The Customer Service Advisory Panel received ACAT’s report. They plan to have their report ready for the August 23, 2010 Commission meeting.

b) Guidelines for Recording Minutes at Meetings

On motion of Angela Rebeiro and seconded by Anna Noviss, ACAT accepted the recording minute guidelines for future ACAT General Meetings and all Subcommittee Meetings.

Design Review Subcommittee

Craig Nicol (Chair) noted the wrong version of the Subcommittee’s draft motion for additional elevators had been attached to the June 24, 2010 ACAT Minutes.  The correct motion was circulated to members and will be sent electronically.

Three Subcommittee meetings were held during June and July and several members participated in a LRV design assessment in Thunder Bay.  The meeting agenda items included the design of accessible features for York University and Vaughan Corporate Centre Stations, the checklist of features required for accessible legacy LRVs, and advice on the positioning of fare collection equipment, wheelchair space, etc. on the new vehicles.

In response to a question about public sector connections to existing stations, Glenn Johnston confirmed the TTC requires developers to contribute towards new accessibility features.

Service Planning Subcommittee

Anna Noviss (Chair) reported the work on the first edition of the guide to participation in the Operator recertification program had been completed.  The subcommittee initiated discussions on the matters of curriculum for a training program, integration and other priorities.

Wheel-Trans Operations Subcommittee

Angela Marley (Chair) advised that the Subcommittee met on July 15, 2010. All outstanding items were reviewed.
 
Sam Savona asked if ACAT members could be involved in testing the new Wheel-Trans Information and Scheduling System (ACCESS) being developed to replace/upgrade WTIS. Tom McPherson will comment at the next meeting on the progress/plans for the new program.

Marian McDonell (Vice-Chair) informed the members that, at the July 14, 2010 Meeting, the Greenwood and Donlands Stations were discussed, in particular the question of second and emergency exits. Chair Susan Davidson asked for the Design Review Subcommittee to determine if the matter of second exits had been discussed previously.

As both Greenwood and Donlands subway stations are in residential areas, discussions by the Commission had included expropriation of homes/land to allow for station expansion. The Design Review Committee’s recommendations were included in the report to the Commission.

Cleanliness in subways was discussed and there does appear to be some improvement.

Carla Basso of Marketing and Customer Service reported the “External Signage on Buses in Revenue Service Programming Guidelines” have been prepared with input from the ACAT Communications Subcommittee. Copies will be available for review and any further advice the members may determine is appropriate.

Bill Frost asked members for an outline of what ACAT would like to have available. Craig Nicol agreed to put information together and others also offered to contribute. Bill Frost will report back in October. 

Robert Muzzy noted that volunteers had been requested for testing the Internet Trip Booking system.  Staff will be asked to give as much lead time as possible for requests for volunteers.

Scott McArthur referred to the press coverage of Smart Card fare payment/collection system and asked about consultation with ACAT.  Staff noted involvement of ACAT in the past and it was noted that Donna Bryant’s last Smart Card presentation a commitment was made to share the conclusion of the assessments with ACAT.

There was general discussion on elevator repairs which affects people with disabilities.

On a motion by Carol Anne Monet and seconded by Craig Nicol, the meeting was adjourned at 2:55 p.m.

Avril Hylands
Recording Secretary