Board Meeting - May 1, 2012

Resolution to conduct a portion of the meeting in the absence of the public (Committee of the Whole) in accordance with section 29 of the TTC By-Law to Govern Commission Proceedings and Section 190 of the City of Toronto Act

a. Toronto-York Spadina Subway Extension – Contract A35-26 – Risk Management (This report contains advice or communications that are subject to solicitor-client privilege)

Nil

Meeting (OPEN TO THE PUBLIC) – 1:00 P.M.

Committee Room #2, 2nd Floor, City Hall

• Meeting No. 1947 - Friday, March 30, 2012

Nil

Presentations will be heard at 2:00 p.m. Requests to speak must be registered by 12:00 Noon of day preceding meeting day.

1. Reports with Confidential Attachments (Committee of the Whole)
   • Toronto-York Spadina Subway Extension – Contract A35-26 – Risk Management (FOR INFORMATION) 
2. Presentations
3. Budget matters
4. Procurement Authorizations
   • Procurement Authorization – Purchasing Card Program (FOR ACTION) 
5. Procurement Authorization Amendments
6. Notice of Awards
7. Service Matters
8. Other Business
   • LRT Projects in Toronto – Status Report (FOR INFORMATION)
   • Yonge Subway Extension Post Transit Project Assessment Process Technical Amendment (FOR ACTION)(presentation available)
   • Appointment of TTC Pension Fund and TTC Sick Benefit Association Directors and Officers (FOR ACTION)
   • Wireless Network in the Subway Project – Status (FOR INFORMATION) (Deferred from March 30, 2012)
   • Outstanding Commission Items (FOR INFORMATION)
9. New Business
10. Correspondence

A correspondence summary will be distributed at the meeting.

Committee Room 2, 2nd Floor
Toronto City Hall, 100 Queen Street West

11. REPORT WITH CONFIDENTIAL ATTACHMENT (COMMITTEE OF THE WHOLE)
12. PRESENTATION - Customer Satisfaction Survey Results – First Quarter - 2012
13. Chief Executive Officer’s Report – Period 1 & 2 (January 1 – February 25, 2012)
14. Framework for Agreements between TTC and Metrolinx/PRESTO (FOR ACTION)
15. Office Lease – Property Development Department (FOR ACTION)

K. Stintz (Chair), G. De Baeremaeker (Vice-Chair), M. Augimeri, R. Cho, J. Colle, P. Milczyn and J. Parker (Commissioners), V. Rodo (Chief Financial and Administration Officer), D. Dixon (Chief Operating Officer), S. Ghaly (Chief Capital Officer), C. Upfold (Chief Customer Officer), B. Leck (General Counsel – Legal), B. Frost (General Superintendent – Bus Transportation), B. Ross (Executive Director of Corporate Communications), A. Pace (Director of Strategic Partnerships – Transit Expansion), M. Atlas (Senior Solicitor – Legal), B. Hughes (Chief Project Manager – GTA Farecard Project), P. Millett (Chief Project Manager – Yonge Subway), K. Lee (Head of Commission Services), D. McDonald (Co-ordinator – Corporate Secretariat Services) were present.

K. Stintz was in the Chair.

Nil

Commissioner Milczyn moved that the Commission approve the minutes from Meeting No. 1947 and that the Chair and General Secretary be authorized to sign the same.

The motion by Commissioner Milczyn carried.

Nil

Chair Stintz moved that the Commission recess to meet as the Committee of the Whole to deal with litigation or potential litigation matters, labour relations, employee negotiations, and to receive advice which is subject to solicitor-client privilege.

The motion by Chair Stintz carried.

Meeting (Open to the Public) – 1:10 p.m.
Committee Room 2, 2nd floor, City Hall

a) Chief Executive Officer’s Report – Period 1 & 2 (January 1 – February 25, 2012)

Alan Yule

The Commission received the deputation for information.
(See Item No. 13 for minute).

b) LRT Projects in Toronto – Status Report

Councillor Anthony Perruzza
City of Toronto

The Commission received the deputation for information.
(See item No. 8a for minute).

Nil

Nil

Nil

Nil

1. Reports with Confidential Attachments (Committee of the Whole)

a) Toronto-York Spadina Subway Extension – Contract A35-26 – Risk Management

The Commission:

1. Received a confidential verbal update regarding risk management related to contract A35-26;

2. Noted that the information provided in the confidential verbal update is to remain confidential in its entirety, as it contains information that is subject to solicitor-client privilege.  

2. Presentations

Nil

3. Budget Matters

Nil

4. Procurement Authorizations

a) Procurement Authorization – Purchasing Card Program

It is recommended that the Commission approve the issuance of a purchase order to NB Financial Group (National Bank) in the total upset limit amount of $12,800,000 for the supply of a Purchasing Card program for approximately four years commencing July 1, 2012 (or earlier) to August 23, 2016.

Approved

5. Procurement Authorization Amendments

Nil

6. Notice of Awards

Nil

7. Service Matters

 Nil

 8. Other Business

a) LRT Projects in Toronto – Status Report

A. Pace, Director of Strategic Partnerships – Transit Expansion, provided a PowerPoint presentation on this item.

The Commission received the presentation for information.

Commissioner Milczyn moved that staff be directed to consult with Build Toronto and Infrastructure Ontario on the potential to seek out development partners for all known Eglinton Crosstown underground station sites and report back to the Commission on the results of these discussions.

Commissioner Parker moved the following amendment to Commissioner Milczyn’s motion:

That the words "on the potential to seek out development partners" be deleted and replaced with “on the development potential" so the motion now reads as follows:

“that staff be directed to consult with Build Toronto and Infrastructure Ontario on the development potential for all known Eglinton Crosstown underground station sites and report back to the Commission on the results of these discussions”.

The motion by Commissioner Milczyn carried, as amended.

Commissioner Augimeri took carriage of the following motion on behalf of Councillor A. Perruzza.

That the Commission request Metrolinx to provide immediate funding for the Finch West LRT connection to the TYSSE at Keele West Station in order to prebuild the underground access connection with the Spadina Subway extension in advance of the full funding for the construction of the Finch West LRT.

The motion by Commissioner Augimeri carried.

The Commission received the report, as amended.

b) Yonge Subway Extension Post Transit Project Assessment Process Technical Amendment

The Commission elected to forego receipt of the staff presentation on this item and approved the recommendation in the staff report, as follows:

“it is recommended that the Commission authorize staff to proceed with an amendment to the transit project assessment process (TPAP) for the following design changes proposed in the Yonge subway extension conceptual design study:

• The addition of an electrical substation at the Cummer Station and a 20m increase in length of station box;

• The reduction in size of the Steeles station underground bus terminal and the removal of the bus portal on Yonge Street which accesses the terminal north of Steeles Avenue;

• Introduction of a bus loop at Clark Station to reduce bus volumes at Steeles Station;

• Removal of Royal Orchard Station from the project; and
 
• The addition of an underground train storage and maintenance facility north of Richmond Hill Station”.

c) Appointment of TTC Pension Fund and TTC Sick Benefit Association Directors and Officers

It is recommended that the Commission:

1. Approve appointing Messrs. Andy Byford and Dave Dixon as Directors and Ms. Cheryl Uroda as Secretary of the TTC Pension Fund Society; and,

2. Approve appointing Ms. Gemma Piemontese and Ms. Mary Darakjian as Directors of the TTC Sick Benefit Association.

Approved

d) Wireless Network in the Subway Project - Status

It is recommended that the Commission receive this report for information.

Received

e) Outstanding Commission Items

 It is recommended that the Commission receive for information the updated list of outstanding Commission items for the period up to and including the meeting of March 30, 2012.

Received

9. New Business

Nil

10. Correspondence

C1 – Valdo Tammark, Chair - Advisory Committee on Accessible Transit (ACAT) forwarding for information the approved minutes of the February 23, 2012 General Monthly meeting.

The Commission received the communication for information.

C2 – Alan Yule requesting an opportunity to appear as a deputant at a future Commission meeting regarding an “augmentation plan for the Blue Night Network”. 

The Commission received the communication for information and referred the correspondence to staff for appropriate action.

11. Wheel-Trans Accessible Taxi Contract Compliance

Commissioner Milczyn moved that recommendation No. 2 in the staff report be struck out and that the information set out in confidential attachment No. 1 be publicly released.

The motion by Commissioner Milczyn carried.

Vice-Chair De Baeremaeker moved that TTC staff report to the next meeting of the TTC on the status of the Wheel-Trans accessible taxi contracts and that the report include a comparison of pre and post contract performance as well as recommendations on ways to ensure an excellent level of service to TTC Wheel-Trans customers.

The motion by Vice-Chair De Baeremaeker carried.

The Commission received the report, as amended.

12. Customer Satisfaction Survey Results – First Quarter - 2012

C. Upfold, Chief Customer Officer, provided a PowerPoint presentation on this item.

The Commission received the presentation for information.

13. Chief Executive Officer’s Report – Periods 1 and 2 (January 1 to February 25, 2012)

Prior to commencing with this item Chair Stintz read various communications submitted by TTC customers indicating their support for new customer service programs they encountered and acknowledging specific TTC employees for their roles in providing good customer service experiences for them when travelling the system. 
 
After reading these communications Chair Stintz moved adoption of the recommendation in the report, as follows:

“it is recommended that the Commission forward a copy of this report to (1) each city of Toronto Councillor and (2) the City Deputy Manager and Chief Financial Officer, for information”.       

The motion by Chair Stintz carried.

14. Framework for Agreements between TTC and Metrolinx/PRESTO

It is recommended that the Commission:

1. Reaffirm the framework and general principles for implementing Metrolinx/PRESTO fare collection system on TTC premises (including vehicles, as applicable), that were approved by the Commission on November 23, 2011 (see Appendix A);

2. Delegate authority to the Chief Executive Officer to continue to negotiate with Metrolinx and execute any and all necessary agreements with Metrolinx related to the design, implementation and operation of the PRESTO Services in a manner consistent with the principles set out in Appendix A.

Approved

15. Office Lease – Property Development Department

It is recommended that the Commission approve the offer to lease office space at 2200 Yonge Street with 2200 Yonge (Canada 8) Holdings Limited (the “Landlord”) under the terms set out in this report.

Approved
 

The meeting adjourned at 2:47 p.m.

Commissioners received a detailed presentation from TTC staff on the four Light Rail Transit (LRT) projects for Toronto. The board directed staff to consult with Build Toronto and Infrastructure Ontario on the development potential for the Eglinton Crosstown underground station sites and report back to the Commission on the results of those discussions.

The Commission also approved a request for Metrolinx to provide immediate funding for the Finch West LRT connection to the Toronto-York Spadina Subway Extension, at Keele West Station, in order to pre-build the underground access connection with the subway extension in advance of the full funding for the construction of the Finch West LRT.

The four projects are: Eglinton Crosstown LRT, Sheppard East LRT, Finch West LRT and Scarborough RT conversion and extension. Each is included in the Metrolinx Big Move regional transportation plan, and are part of Metrolinx’s 15 priority projects, which are associated with the Big Move.

TTC staff presented the results of its first Customer Satisfaction Survey. The phone survey of Toronto households is conducted by an external marketing firm on a weekly basis, with results being reported quarterly. Customers that have travelled on the TTC within the last month are asked to rate their last journey out of 10 in 22 different categories. Here are some of the survey results:

• 76% said the TTC provided good-to-excellent service.
• 88% ranked personal safety on the system good-to-excellent.
• 67% ranked helpfulness and appearance of staff good-to-excellent.
• 60% believed the TTC to be good-to-excellent value for money.
• 59% rated station cleanliness good-to-excellent.
• 67% ranked bus ride smoothness good-to-excellent.
• 75% ranked streetcar ride smoothness good-to-excellent.

Commissioners received a status report on the design, supply, installation, hosting and maintenance of a wireless network in the subway system. A Request For Proposal to three pre-qualified proponents (Bell Mobility Incorporated, Broadcast Australia Limited and Extenet Systems) is scheduled to be released in early May. TTC staff plans to report back to the Commission with a recommendation for award later this year.