Build an Open Intake Process

Our communities know our system, whether its our employees, our next generation of riders and employees, or the broader public. To take full advantage, we will leverage their perspectives through the following four focus areas:

Internal Intake Process – Employees

This approach promotes a culture of innovation where employees are seen and heard. Leveraging their deep understanding of our business, we will tap into their valuable insights. It also aims to empower employees to take ownership of innovation and build a growing network of internal innovation champions. Ideas will be screened to ensure they align with the TTC’s Corporate Plan. This will help contribute to ongoing employee engagement and business process improvement, highlighted as key priorities in the Corporate Plan.

External Intake – Private and Non-for-profit

We are committed to exploring innovations from business partners to make our organization more efficient and sustainable. We will develop an external intake process for potential partners to share their proposals in a structured and streamlined way so we can vet them through our Innovation Pipeline. The TTC receives a large number of unsolicited proposals from potential partners. Through this work stream, we will establish a formal and transparent process through which unsolicited proposals are captured and screened. The following considerations will be applied:

• The proposal does not circumvent the TTC's regular procurement process.
• The proposal is aligned with achieving progress on TTC priorities identified in the Corporate Plan.
• The proposal’s scale and scope aligns with the requirements and funding ability of the TTC.
• The proposer’s capabilities and the product or service is sufficiently mature.