2025 Annual Service Plan
The TTC is finalizing its 2025 Annual Service Plan.
The plan will focus on:
- Service adjustments and improvements to select bus routes, including local routes, and the Blue Night Network. As part of these adjustments, we are reviewing the impact of the One Fare Program – which eliminates the double fare for customers transferring between the TTC, GO Transit and other GTA transit agencies on how customers travel.
- Construction-related detour plans
- The Community Bus Network
Annual Service Plan background
Each year, the TTC develops an Annual Service Plan based on the 25-point action plan in the 5-Year Service and Customer Experience Action Plan, which it refines through public and Planning Advisory Group consultation.
The plan is also informed by:
- Planning Advisory Group and public consultation
- Customer experience and equity considerations
- Technical analysis and operational insight
Consultation process
The TTC engaged customers and the Planning Advisory Group to help inform the 2025 Annual Service Plan. We have posted presentations, summaries, and other relevant links to this page.
The consultation followed a two-round process.
Round One: Summer
The consultations during this round focused on seeking feedback about:
- Bus service adjustments and improvements on local and overnight routes
- Impact of the One Fare program
- Community Bus Network
Round One engagement included virtual Planning Advisory Group meetings with city-wide and area-specific organizations, focus groups with key customer audiences (organized through the TTC's new Customer Panel), surveys (available online, by request in the mail, and supported by a dedicated phone line), and in-person pop-ups.
The Round One Planning Advisory Group engagement also included discussion about construction, which informed construction-related service proposals for Round Two.
Round One consultation documents
- Planning Advisory Group meetings summary
- Round One Survey Summary
- Final Round One Focus Groups Summary
Round Two: Fall
The consultations in this round focused on sharing and seeking feedback about the proposed recommendations for the 2025 Annual Service Plan, including:
- Community Bus service proposals
- Construction-related detour plans
Round Two also included consultation on a separate, parallel initiative about transit stop locations and spacing, called Improving "Customer Safety at Mid-Block Transit Stops", which we will be sharing with the TTC Board in 2025.
Engagement opportunities included: a second round of virtual Planning Advisory Group meetings, online and/or hard copy survey, one in-person pop-up and Youth Ambassador-led engagement.
Round Two consultation documents
Sign-up for updates
Information about public engagement opportunities will be posted on this page and promoted on the TTC’s social media. Please follow @ttchelps on X, Toronto Transit Commission on Facebook, takethettc on Instagram, subscribe to MyTTC e-Services, or visit this website regularly for updates.
If you would like to receive updates about this work, please send an email to planning@ttc.ca, with the subject line “2025 Annual Service Plan.”