Help & Tips

Please note when signing up for Accessibility (elevator) alerts you must also select "Subway service alerts" and choose the line(s) you would like to receive elevator alerts for.

For individuals who registered with the service prior to October 22, 2021, you will need to reset your password to adjust your e-Alert settings. Your subscriptions, username and pre-set e-Alerts will not be affected and you will continue to receive e-Alerts you already signed up for even if you do not reset your password.

In order to receive convenient and important service alerts by email, create a My TTC e-Services Profile. E-alerts are real-time notices that keep you informed of all major subway, bus and streetcar service disruptions along with elevator outages and back-in-service alerts.

Instructions on using My TTC e-Services 

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