TTC Corporate Plan 2024-2028
The TTC Corporate Plan 2024-2028 serves as the TTC’s guiding strategic document to support the achievement of the TTC’s mandate, Vision and Mission statements.
Informed by the TTC Board, the Corporate Plan:
- Establishes strategic directions and key priorities for the next five years, with a long-term view
- Builds on the foundation of previous plans, and long-term capital investments
- Integrates legislative requirements, City directives to agencies, and recommendations from the City's Accountability Officers (Auditor General, Ombudsman, etc.)
- Is refined to considered emerging priorities, opportunities and challenges
Vision
Moving Toronto towards a more equitable, sustainable and prosperous future.
Mission
To serve the needs of transit riders by providing a safe, reliable, efficient and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
Our Values
Safety, Service and Courtesy.
Corporate Plan Strategic Directions
Together the following five strategic directions, underpinned by key principles, set the TTC on a path to be successful in moving Toronto, connecting communities, and achieving the benefits of public transit investment.
Past Plans
The TTC’s two previous Corporate Plans from 2013 and 2018 can be found below.
- 2013: Corporate Plan sets 5-year path to transform the TTC
- 2018: Advancing to the next level 2018–2022 & beyond