2023 Operating Statistics
3. Wheel-Trans
As a division of the TTC, Wheel-Trans is responsible for door-to-door accessible transit service for people with physical functional mobility limitations who have the most difficulty using conventional transit services. Service is provided 24 hours beyond city limits to the airport, and to established boundary transfer points in order to co-ordinate trips with other accessible door-to-door transit services within the Greater Toronto Area.
| Category | 2023 | 2022 | Increase/(Decrease) |
|---|---|---|---|
| Passenger Trips | 3,002,002 | 2,261,952 |
Increase of 740,050 |
| Average Daily Trips | 8,225 | 6,197 | Increase of 2,028 |
| Kilometres Operated | 25,089,795 | 20,554,183 |
Increase of 4,535,612 |
| Scheduled Vehicle Service Hours | 1,113,153 | 764,548 |
Increase of 348,605 |
| Revenue Vehicles | 1,906 |
1,684 | Increase of 222 |
| Number of Active Registrants | 39,166 |
34,327 | Increase of 4,839 |
Notes: Passenger Trips, Average Daily Trips, Kilometres Operated, Scheduled Vehicle Service Hours and Revenue Vehicles categories include 278 Wheel-Trans buses and contract vehicles (228 accessible taxis and 1,400 sedan taxis) operating during peak hours.
The Number of Active Registrants category refers to customers who have used the Wheel-Trans service at least once over the past 12 months.
Community Bus
Accessible, fixed-route bus service primarily focused on individuals who have some difficulty accessing the accessible-conventional transit system. Wheel-Trans registrants and seniors comprise the majority of customers served. However, all individuals are eligible for the service.
| Category | 2023 | 2022 | Increase/(Decrease) |
|---|---|---|---|
| Passenger Trips | 35,680 | 29,711 | Increase of 5,969 |
| Average Daily Trips | 137 | 114 | Increase of 23 |
| Kilometres Operated | 152,019 | 158,100 | (Decrease of 6,081) |
| Scheduled Vehicle Service Hours | 13,625 | 10,595 | Increase of 3,030 |
| Revenue Vehicles | 7 | 7 | 0 |
| Number of Routes | 5 | 5 | 0 |
Community Bus does not operate on weekends and holidays.